Privacy Policy

Our details

Name: Your London Office Ltd

Company number: 13797563 registered in England and Wales

Address: Suite 3, 567 Fulham Road, London, SW6 1ES, United Kingdom

Phone Number: +44 2037321009

Website: www.yourlondonoffice.uk 

E-mail: info@yourlondonoffice.uk 

ICO Registration: ZB299952

Date updated: 10 October 2022 

At Your London Office Ltd, we respect and value the privacy of our clients and everyone else who visits our website www.yourlondonoffice.uk. We will only collect and use personal data in the way described here and in compliance with the GDPR policy.

As soon as you start using our website or service(s), it will be deemed that you accepted our Privacy Policy. In case you do not agree with or accept our Privacy Policy, please stop using our website and/or services with an immediate effect.

The type of personal information we collect 

We currently collect and process the following information:

· Copy of passport or other ID 

· Proof of address

· Full name

· Title

· Date of birth

· Gender

· Nationality

· Email address

· Telephone number

· Occupation

We do not collect any financial data such as credit/debit card details. However, our payment provider may collect this data. Please contact our payment provider for further information on their Privacy Policy.

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for one of the following reasons:

· Providing and managing your access to our website

· Providing our services to you

· Communicating to you via email or telephone

· Personalising our services for you

· Analysing your use of our website with the aim to improve our website, the services we provide, and your experience while using our website

We will not share personal information with any organisation or individual unless we have a legal obligation to do so. In addition, it will not be used for marketing purposes of any third party. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via email info@yourlondonoffice.uk

(b) We have a legal obligation

(c) We have a legitimate interest

It is important that the information we hold about you is accurate and up to date. Please keep us updated of any changes to your personal data.

How we store your personal information 

Your information is securely stored. We will keep your personal information for the period from 3 years to 7 years depending on the type of services you will use and in compliance with Anti-Money Laundering Regulations (AMLR), HM Revenue & Customs other public policies that may require us to retain some or all your personal data for a certain period, or for as long as we have your permission to hold your information. We will then dispose of your information straight after.

We may transfer some or all of your personal data to public authorities (including Companies House and HM Revenue & Customs) and other third parties (including accountants, tax advisers, lawyers) only if we are legally obliged to do so, or upon your request.

We may share your personal data with our related companies within the group only if it is needed to provide you with services you requested, for example bookkeeping, tax or accounting services.

We may subcontract some services to a third party, for example a software provider to check your identity, a bookkeeper to do a tax registration on your behalf, or a payment provider to accept card payments via our website. In all cases, we will take all reasonable steps to ensure that your personal data is handled safely and securely.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at via email at info@yourlondonoffice.uk or by post at Suite 3, 567 Fulham Road, London, SW6 1ES, United Kingdom if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@yourlondonoffice.uk or by post at Your London Office Ltd, Suite 3, 567 Fulham Road, London, SW6 1ES, United Kingdom.

You can also complain to the ICO if you are unhappy with how we have dealt with your complaint.

The ICO’s address: 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk